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Is a company liable for its AI chatbot telling a customer to phone a scammer?
Thursday, July 4, 2024Noah Bonis CharancleLitigationTransportation & Logistics, AI, Chatbot, Artificial Intelligence
Client-facing Artificial Intelligence chatbots are being used more and more frequently by corporations to respond to client inquiries. These artificial intelligence programs, able to string...
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Can statements by client-facing AI Chatbots bind their owners? (Moffatt v. Air Canada)
Tuesday, March 5, 2024Noah Bonis CharancleLitigationTransportation & Logistics, AI
More and more corporations are using client-facing Artificial Intelligence Chatbots to respond to client...
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