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Who is liable when an AI chatbot tells a customer to phone a scammer?
Friday, August 23, 2024Noah Bonis CharancleLitigationTransportation & Logistics, Artificial Intelligence, Chatbot
Use of AI chatbots as an alternative to traditional customer support has dramatically increased over the last few years. Their appeal is understandable in that...
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Is a company liable for its AI chatbot telling a customer to phone a scammer?
Thursday, July 4, 2024Noah Bonis CharancleLitigationTransportation & Logistics, AI, Chatbot, Artificial Intelligence
Client-facing Artificial Intelligence chatbots are being used more and more frequently by corporations to respond to client inquiries. These artificial intelligence programs, able to string...
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