Executive summary
Lad is certified by the Law Society of Ontario as a Specialist in Health Law and advises health sector clients on a wide range of regulatory and compliance matters. His practice is focused on helping clients navigate complex regulatory environments with clarity and confidence.
A significant part of Lad’s practice involves representing regulated health professionals in proceedings before their regulatory colleges, including registration issues, complaints, investigations, discipline matters, and reviews or appeals. He is known for his clear, strategic guidance in high-stakes regulatory matters.
Lad regularly represents the following regulated health professionals:
- Audiologists
- Chiropodists
- Chiropractors
- Dental hygienists
- Dentists
- Massage therapists
- Naturopathic doctors
- Nurses
- Veterinarians
- Opticians
- Optometrists
- Pharmacists
- Physicians
- Physiotherapists
- Psychologists
- Psychotherapists
- Traditional Chinese medicine practitioners
Lad also advises retirement home and long-term care home licensees on all aspects of their operations, including policy and procedure development, resident-related issues, and compliance with applicable legislation and regulatory requirements. His work helps operators navigate evolving regulatory expectations with confidence.
He has extensive experience assisting health sector clients with health privacy matters, including compliance with the Personal Health Information Protection Act, 2004 (PHIPA) and emerging privacy standards. Lad regularly helps organizations balance operational realities with privacy and data protection obligations.
Lad is well versed in hospital-related matters, including physician hospital privileges disputes and advising medical staff associations. He also brings significant expertise in assisting regulated health professionals and clinics with insurance audits and de-listing matters, including appeals of de-listing decisions.
Recognized as an authority in health law, Lad is a frequent author, speaker, and commentator on legislative and regulatory developments affecting the health sector. He is also recognized by Best Lawyers in Canada in the field of Health Law.
In addition, Lad assists other regulated professionals, including architects, engineers, lawyers, and early childhood educators, in matters before their regulatory bodies. He is also active in the growing area of sports-related complaints, where he has represented coaches and other individuals facing regulatory proceedings.
Expertise
Representative work
- Representing a group of regulated health professions challenging proposed regulatory changes
- Successfully representing a Designated Manager in an Ontario College of Pharmacists Investigation
- Assisting a hospital department regarding billing-related concerns
- Preparing a full package of residency documentation for a retirement home operator
- Providing advice to a generic drug manufacturer regarding compliance issues
Insights
Publications
- Responding to Complaints Before the College of Chiropodists of Ontario (COCOO): A Defence Lawyer’s Perspective – 4 February 2025
- Ontario Government Introduces Plan to Connect All Ontarians with Primary Care – 28 January 2025
- HPARB Complaint Reviews: 5 Tips for Regulated Health Professionals – 20 January 2025
- Provincial Health Care Plans to Include Services Provided by Non-Physician Health Professionals – 14 January 2025
- HPARB Declares ICRC Decision Unreasonable for Preferring Account of Complainant [Free v. Guertin (2025)] – 13 January 2025
- Complaint Reviews at the Health Professions Appeal and Review Board (HPARB): The Essential Information (2025 Update) – 6 January 2025
- Ontario (College of Chiropodists of Ontario) v De Leon, 2024 ONCOCOO 7 (CanLII) Motion Denied to Disqualify Legal Counsel For A Conflict of Interest – 3 December 2024
- The Ownership and Operation of Health Clinics by Non-Health Professionals: The Case for Registration – 14 November 2024
- The Importance of Professionalism in Complaint Responses – 6 June 2024
- Follow-Up CBC Report Outlines Corporate Pressure Exerted by Shoppers Drug Mart – 15 March 2024
- Discipline Matters Before the Ontario College of Pharmacists (OCP): A Defence Lawyer’s Perspective – 11 March 2024
- CBC Report Outlines Corporate Pressure by Shoppers Drug Mart: How will this Impact Pharmacists? – 29 February 2024
- Discipline Matters Before the College of Chiropractors of Ontario (CCO): A Defence Lawyer’s Perspective – 26 February 2024
- Top 10 List: What Health Professionals Need to Know About Discipline Committee Hearings – 21 February 2024
- The “Independent Third Party”: The New Structure for Hockey Canada Complaints – 9 November 2023
- Insurer De-Listing: The Hidden Penalty of a Health Professions’ Discipline Committee Finding 12 December 2022
- Responding to Complaints Before the College of Chiropractors of Ontario: A Defence Lawyer’s Perspective – 8 December 2022
- Discipline Committee Hearings Now Broadcast on YouTube – 25 May 2021
- Full Names of Parties Now Published in HPARB Complaint Review Decisions – 13 April 2021
- OCT Changes in Payment Model for Pharmacy Services Provided to Long-Term Care Home Residents – 27 October 2020
- Proposed Legislation Would Shield Retirement Homes and Long-Term Care Homes from COVID-19 Lawsuits – 21 October 2020
- Responding to Complaints Before the College of Veterinarians of Ontario (CVO): A Defence Lawyer’s Perspective – 22 January 2020
- Responding to Complaints Before the College of Massage Therapists of Ontario (CMTO): A Defence Lawyer’s Perspective – 23 October 2019
- Responding to Complaints Before the College of Audiologists and Speech-Language Pathologists of Ontario A Defence Lawyer’s Perspective – 3 October 2019
- Responding to Complaints Before the College of Optometrists of Ontario A Defence Lawyer’s Perspective – 17 September 2019
- How the Identities of Health Professionals are Revealed in HPARB Complaint Review Decisions – 10 September 2019
- Responding to Complaints Before the College of Psychologists of Ontario A Defence Lawyer’s Perspective – 4 September 2019
- Responding to Complaints Before the Royal College of Dental Surgeons of Ontario: A Defence Lawyer’s Perspective – 26 August 2019
- Responding to Complaints Before the Ontario College of Pharmacists: A Defence Lawyer’s Perspective – 21 August 2019
- Discipline Matters Before the College of Dental Hygienists of Ontario (CDHO): A Defence Lawyer’s Perspective – 13 August 2019
- The New FSRA and its Potential Impact on Licensed Service Providers in the Health Care Sector – 22 July 2019
- CPSO Commences Investigations Into Physicians Prescribing High Doses of Opioids – 29 November 2016
- Ontario to Stop Paying for High-Dose Opioids – 27 July 2016
Articles
- Maintaining Accurate and Complete Client Health Records: A Primer for Psychotherapists – 26 May 2026
- How to Survive an Insurance Audit: Seven Practical Considerations – 4 May 2026
- How to Avoid an Audit from an Extended Health Benefits Insurer: The Top Seven Triggers – 27 April 2026
- The Importance of Maintaining Appropriate Patient Health Records – 23 April 2026
- How to Reduce the Risk of Sexual Abuse Complaints, Registered Massage Therapists’ Association of Ontario – 12 December 2025
- Privacy Considerations Involving Website Contact Forms, Registered Massage Therapists’ Association of Ontario – 9 April 2025
- Frequently Asked Legal Questions from RMTs, Registered Massage Therapists’ Association of Ontario – 13 February 2025
- Insurer De-Listing: An Overview for Health Care Providers – 14 May 2024
- Complaint Reviews at the Health Professions Appeal and Review Board (HPARB) – 26 July 2019
- Removing Information from the Public Register – A Guide for Regulated Health Professionals – 16 May 2019
- Key Changes to the Regulated Health Professions Act: A Primer for Ontario Dentists – 9 October 2018
- Key Changes to the RHPA – Important Information for Criminal Lawyers Acting for Health Professionals – 10 September 2018
- Key Changes to the RHPA – A Primer For Regulated Health Professionals – 6 June 2018
- The Protecting Patients Act, 2017 – The Essentials for Regulated Health Professionals – 19 July 2017
- Expansion of the CCO Public Register, ON Chiropractic – Spring 2017 – 4 April 2017
- The Privacy Breach Protocol: An Essential Tool for all Senior’s Homes – 9 December 2016
- The Expansion of the CPO Public Register – And What it Means for Physiotherapists – 17 October 2016
- The Expanding List of Concerns on the OCP Public Register – A Summary of Information to be Posted and What it Means for Pharmacists – 7 September 2016
- New Information to be Placed on CMTO Public Register – A Summary of the Changes and their Impact on RMTs – 29 June 2016
- Background Screening and Offence Declarations: An Overview For Retirement Home Operators – 23 June 2015
- Overview of RHPA Complaints Process – 27 June 2014
- Rent Control & Retirement Homes: Why Newer is Better – 18 June 2014
- Overview of RHRA Inspections – 25 May 2014
- Regulatory Changes Create New Fire Safety Requirements for Retirement Homes – 14 January 2014
- Retirement Homes Act, 2010: Final Phase of Implementation – 19 December 2013
- Retirement Homes Act, 2010: Implementation Schedule Released – 25 May 2012
- A New Era of Accountability for Hospitals and Physicians – The Impact of the Rosenhek v. Windsor Regional Hospital Decisions – 23 May 2010
Presentations
- Recordkeeping Requirements for RMTs (Webinar),Registered Massage Therapists’ of Ontario – 16 April 26
- Registration with the Colleges (Speaker), Osgoode Certificate in Professional Regulation and Discipline in the Health Care Sector – 4 November 2025
- Registration with the Health Professions Colleges, Osgoode Certificate Program in Professional Regulation & Discipline in the Ontario Health Care Sector – 8 November 2023
- Client Health Records: A Primer for Registered Massage Therapists (Webinar), Registered Massage Therapists Association of Ontario – 7 May 2019
- Informed Consent (Seminar Leader), University of Toronto, Faculty of Medicine – 26 January 2018 and January 2016
- Advocacy Before the Health Professions Appeal and Review Board (Panel Member), Advocates’ Society Program: Health Law Litigation – 13 November 2017
- Medical Legal Issues Program (Seminar Leader), University of Toronto, Faculty of Medicine – 7 September 2017, 8 September 2016, 10 September 2015 and 5 September 2013
- Changes to the CCO Public Register and Potential Implications for Chiropractors (Webinar), Ontario Chiropractic Association – 19 April 2017
- Examining the Risk of Harm Disclosure Exception, Osgoode Hall Law School Professional Development Program: 2017 Legal Guide to Privacy & Information Management in Healthcare – 10 April 2017
- Regulation of Dental Hygienists in the Province of Ontario, Toronto College of Dental Hygiene and Auxiliaries – 21 February 2017
- Overview of Health Law Issues – University of Waterloo, School of Optometry and Vision Science – 20 January 2017
- Overview of the Various Legislative and College Requirements Placed on Chiropractors in Ontario, (Webinar), Ontario Chiropractic Association – 19 October 2016
- Overview of Health Professional Regulation, Health Privacy and Business Issues Relevant for New Dental Hygienists: Toronto College of Dental Hygiene and Auxiliaries – 17 May 2016
- Examining the Risk of Harm Disclosure Exception, Osgoode Hall Law School Professional Development Program: 2016 Legal Guide to Privacy & Information Management in Healthcare – 13 April 2016
- Overview of the Personal Health Information Protection Act, 2004 (Webinar), Ontario Chiropractic Association – 30 March 2016
- Overview of the proposed Electronic Health Record under Bill 119 (Webinar), Ontario Chiropractic Association – 1 March 2016
- Regulation of Optometrists & Business Issues Relevant for New Graduates – University of Waterloo, School of Optometry and Vision Sciences – 27 January 2016
- Regulation of Massage Therapists, Canadian College of Massage and Hydrotherapy – 25 November 2015
- Responding to Complaints in Light of New Transparency Measures, Pot Pourri of Medico-Legal Cases, Medico Legal Society of Toronto – 30 September 2015
- Regulatory and Business Issues Affecting Dental Hygienists, Toronto College of Dental Hygiene & Auxiliaries – 11 August 2015 and 11 November 2014
- Participant in Roundtable Discussion re Changes to Sexual Abuse Provisions in the RHPA – 12 May 2015
- Regulation and Discipline in the Health Care Sector (Penalty Hearing & Appeals), Osgoode Professional Development Certificate Program – 10 June 2014
- Discipline Committee Demonstration, College of Massage Therapists of Ontario – 4 April 2014
- Implementation of the Retirement Homes Act, 2010, Gardiner Roberts Breakfast Seminar for Retirement Homes Operators – 20 November 2013
- Hospital Privileging and Physician Rights, Emergency Department Administration Conference – 7-8 November 2013
- Medical Legal Issues Program (Keynote Lecture), University of Toronto, Faculty of Medicine – 5 September 2013
- Debate on Advertising Standards, College of Physiotherapists of Ontario – 13 May 2013
Blogs
News
Memberships and recognition
Professional memberships
- Ontario Bar Association, Health Law Section
- Medico-Legal Society of Toronto
- Ontario Retirement Communities Association
Recognition
- Certified by the Law Society of Ontario as a Specialist in Health Law
- Best Lawyers in Canada, (Health Care Law) – 2017-2026
- Post City Magazine, Toronto’s Top Lawyers 2022 and 2024 (Health Care Law)
Community engagement
- Commissioner, Toronto Lawyers’ Touch Football League
- Coach, Leaside Baseball Association
- Volunteer, Leaside Hockey Association